High-paced session dedicated to chatbots, conversational design and the future of customer engagement systems. Tech stack: Model-driven apps, AI for Customer Service, Virtual Agents, Flow, CDM and some more exotic ones from outside of Microsoft ecosystem.

High-paced session dedicated to chatbots, conversational design and the future of customer engagement systems. Tech stack: Model-driven apps, AI for Customer Service, Virtual Agents, Flow, CDM and some more exotic ones from outside of Microsoft ecosystem.

In this session, you will learn how a basic ALM process for CDS/Dynamics 365 (MDA) looks like. In addition, we will talk about advanced possibilities like automated tests and other Quality gates. The beginning of the presentation will level all of us to a common understanding of different types of tests, as well as Deployment options in CDS/Dynamics 365 (MDA).
After the session, you will have a basic understanding of how to implement an ALM process for CDS/Dynamics 365 (MDA) in Azure DevOps using the PowerApps BuildTools.

Session about how to set up the integration from both sides, photo sync, etc. Will be discussing features available, demo's etc.

Customer experience is at the very core of every organization's digital transformation ambitions. To compete in today's market, organizations must build meaningful relationships with their customers on a personal level. Dynamics 365 Customer Insights helps you build a deeper understanding of your customers. Connect data from various transactional, behavioral, and observational sources to create a 360-degree customer view. Use these insights to drive customer-centric experiences and processes

Battlefield Report: Dynamics 365 FO to CE Azure Async integration

1.Power Automate / Business Events for Dynamics 365 F&O
2. AI Builder / Expense Management for Dynamics 365 F&O
3. PowerVirtualAgent (Bot) with Dynamics 365 F&O
4. PowerBI / Dataflow & Datalake for Dynamics 365 F&O
5. CDS DualWrite with Dynamics 365 F&O
6. PowerApps Portal with Dynamics 365 F&O
7. PowerApps CanvasApp to handle Master Data with Approval Flow in Dynamics 365 F&O

This session is to cover off the core changes between Dynamics 365 for Retail and the new Dynamics 365 for Commerce solution highlighting what you are empowered to do, and if you want to how fast you can do it!

While working with D365 Finance, Supply Chain or Commerce do you feel restricted on how to maximise automation and business processes when you simply don't want to customise?

In this session, we will discuss the power of the Power Platform in the context of this solution and how we can use the tools included to enhance and extend your business solutions.

Abstract:
A quick introduction of Dynamics 365 Human Resources solution
Feature overview
How it fits in the overall Dynamics and Power Platform architecture
What is business continuity? What are challenges in the world of HR?
How Dynamics 365 Human Resources can support business continuity and make global businesses more resilient?

Power Apps component framework is GA for a while now and people started to use it on a daily basis. There are some things that I noticed that most of the people are doing, but could be done better or easier, so I would like to share how you can do it the right way. There will be topics around control configuration, development, debugging and performance. You are still wondering what is on the list? Join the session and find out what are those 10 things that can be done better when developing your custom controls.

With every tool, you can do things perfectly, fine or almost fine. This is ok.

But in some cases, you can make horrible mistakes.

In this session, I go through common mistakes people do with Power Apps. Some are just small details, some are bigger ones. But as a Power Apps maker, you should be aware of these.

As Workflows 2010 will stop working November 2020 for SharePoint Online many organizations need to migrate to other workflows solution. Session will concentrate on Power Automate migration, providing information which actions are supported and which requires workaround. Additionally other considerations of migration will be discussed for instance Task lists are not supported in Modern experience.

In this session, we will discuss the power of the Power Platform in the context of this solution and how we can use the tools included to enhance and extend your business solutions.

❓Struggling to address every employee collaboration request in your Organization? You need automating governance, internal processes & policies enforcement before providing ressources access ?
I will present the fact and the current situation : over growth of Teams creation, uncontrol and no respect for organization policies by default.
I will also present the "new" situation because Teams is now present since more than 3 years many organizations are facing double governance need: first about the new teams creation but also a second more complicated to address about all the current and already existing Teams.

🎓Learn how you can leverage Power Platform Virtual Agent no code ChatBot to empower employee experiences inside your Digital Workplace.
I will present the difference between an experience with classic forms (Forms/PowerApps/SPO List) and ChatBot
I will also explain why ChatBot is a good strategy when we look at device usage on teams user inside different organization

👉 Fight Shadow IT, don’t let users waiting and liberate your IT teams using moderns capabilities from Microsoft365 to assist the new ways of work inside your Organization.

I will present a live demo on how to use PVA to provision Teams workspace

What's new;
• Setting up a new instance;
• Portal Branding;
• Entity Forms, Lists, Entity Permissions;
• Liquid Development;
• Portals DevOps;
• Transition between Dyn365 Portals and PowerApps Portals;
• CRUD operations in PowerApps Portals.

Join this session for tips and tricks to jump-start your Power Automate learning and to get on-board with awesome Flows. In addition to useful tips and tricks, the session covers real-life examples around integrating Microsoft's three clouds with Power Automate.

Teams is a continuously evolving platform and the hub for Teamwork. Join this session to uncover it's secrets, learn about latest Teams features along with tips and proven best practices that many of us don't know but that can really help you level up to become a Teams Superhero! This is a demo-rich session with guaranteed take-aways you can immediately put into action.

Why to attend:
- You are a champion and want to help your colleagues to shine
- You are an IT pro and you want to stay one step ahead of the end-users
- You are the king of the office and want to amaze your co-workers with state-of-the-art Teams knowledge

As more and more information is digitised, managing information becomes ever more critical. Regulations like GDPR and the ever increasing demand for storage mean that 'file and forget' is no longer a viable strategy. Retention labels offer a low effort way to keep the information you need and get rid of what you don't. In the session we will introduce what retention labels are, and cover some common information management scenarios and how to use labels to help solve them.

Microsoft Lists is the new kid on the block in Microsoft 365 family. It's based on SharePoint Lists features and capabilities. We can use it to track or gather information in an easy way, use views and rules to quickly work with that data, and integrate it with other Microsoft 365 services.

There are still SharePoint with lists so you may ask why should I use it? What's so special in Microsoft Lists as a new separate tool? When to use it?

In this session I'm going to answer these question and show you pros and cons of Microsoft Lists:
- main features and capabilities
- Lists vs SharePoint Lists
- Views, Rules, sharing
- Integration with Teams
- Security features
- use cases

Ignorance, Uncertainty, and constant Pressure - these are key factors if you want to kill your colleague's motivation. Avoiding this, you need to know the fundamentals of good people management. As a team lead you would probably say, most managers struggle handling their employee's modern working requirements, but you perform great. Really?

Join my session and learn from my experiences successfully managing an international team. What has changed since utilizing Microsoft Teams? How does it help to satisfy your colleagues agile working requirements? Additionally, a demo with a few easy steps will show you, how to align with modern leadership Best Practices.

You will learn:
- Requirements to a modern Team Lead
- Available Microsoft Teams features for managers
- Use cases & examples to become a great Leader with Microsoft Teams
There are still SharePoint with lists so you may ask why should I use it? What's so special in Microsoft Lists as a new separate tool? When to use it?

In this session I'm going to answer these question and show you pros and cons of Microsoft Lists:
- main features and capabilities
- Lists vs SharePoint Lists
- Views, Rules, sharing
- Integration with Teams
- Security features
- use cases

Feedback is a critical part of performance. The way you give and receive feedback directly affects the outcomes of your team. If you’re like most people, the feedback you provide is often vague, inconsistent, nuanced, and generally ineffective. And furthermore, the way you receive feedback likely isn’t working for you.

To unlock real performance improvement- you must learn how to utilize feedback effectively. It’s a game changer for your team.

In this course, I want to teach you how to give feedback that is timely, specific, and simply more effective. I’ll also share how you can improve the way you receive feedback- and move beyond superficial responses. I’ll provide you with a set of tools that you can begin using today to deliver feedback, to not only transform your team, but your entire organization.

So, if you’re ready– let’s go.

LEARNING OUTCOMES

-Frameworks to be specifically strategic in coaching action steps. -Tools that can guide corrective, coaching, and reinforcing feedback conversations to improve performance. -How to best receive personal feedback. -How to empower and encourage feedback ownership within teams. -How to use the data from performance feedback to strategically improve individual and team performance.

Why Performance Feedback? Powerful performance feedback can guide organizations in clarifying success measures, improve performance, and progress team communication, collaboration, and trust.

OUTLINE

Pump-up Activity/Introduction Creating an Environment for High Performance Frameworks to Design and Deliver Effective Feedback Tools for Addressing Unmet Performance Expectations How to Utilize Feedback Data to Maximize Performance Guidelines for Most Effective Feedback Loops Questions to Ask in an Effective Retrospective/Debrief/Performance Review The Power of Relational Feedback Conclusion/QA
There are still SharePoint with lists so you may ask why should I use it? What's so special in Microsoft Lists as a new separate tool? When to use it?

In this session I'm going to answer these question and show you pros and cons of Microsoft Lists:
- main features and capabilities
- Lists vs SharePoint Lists
- Views, Rules, sharing
- Integration with Teams
- Security features
- use cases