[Customer Engagement CDS Saturday]
Welcome to Customer Engagement CDS Saturday

Customer Engagement Saturday will be focused on helping you get upto speed on how to deliver delightful customer experience with the Microsoft Dynamics 365 Power Platform including Customer Services, Field Services, Customer Insights, Omni Channel, Unified Service Desk, Marketing Automation, Sales Hub and More!

Count Every Second Until the Event

[Our Speakers]
Who's Speaking?
Razwan Choudry

Razwan Choudry

[Microsoft MVP / STEM Ambassador]

Ed Gonzales

[Power Automate Solution Architect]

Rajbabu Narasimhalu

[Sr. Consultant | Solution Lead]

Ashish Rana

[Dynamics 365 Solution Architect]

Jeevarajan Kumar

[Business Application Consultant]

Artur Zielinski

[D365 Architect]
Tricia Sinclair

Tricia Sinclair

[CRM Pre Sales Consultant]

Dian Taylor

[ Microsoft Business Applications MVP]
[Our Timetable]
At What Time?

Today, what started as a small conference has turned into the unmissable rendez-vous for Microsoft Professionals.

10:00 AM 11:00 AM
Priyesh Wagh
Project Service Automation
11:00 AM 12:00 PM
Neil Parkhurst
Unified Service Desk / Omni Channel
12:00 PM 01:00 PM
Artur Zielinski
Make D365 conversational - Deep Dive into Chatbots in D365
01:00 PM 02:00 PM
Tricia Sinclair
Tricia Sinclair
Customer Insights & Omni Channel in Banking Scenarios
02:00 PM 03:00 PM
Dian Taylor
Whats new for Dynamics 365 CE in the 2020 Release Wave 1
03:00 PM 04:00 PM
Tricia Sinclair
Tricia Sinclair
Customer Insights use case in Finance
04:00 PM 05:00 PM
Ashish rana
Sales Insights and Accelerator in Dynamics 365 for Sales
05:00 PM 06:00 PM
Ashish rana
Customer Service Insights & Virtual Agents
06:00 PM 07:00 PM
Rajbabu Narasimhalu
A Day in the life of Field Service Organization
Discove Our Venue

365 Saturday power Community Bootcamps will take place Online this year due to Covid-19

[Pre Conf Workshops]

3 days

  • Wednesday Workshop
  • Thursday Workshop
  • Friday Workshop
  • Teams Online Link to Live Session and Discussions
  • Access to Content Material Post Event
[Conference + Workshops]

4 days

  • Wednesday Workshop
  • Thursday Workshop
  • Friday Workshop
  • Saturday Conference Sessions
  • Teams Online Link to Live Session and Discussions
  • Access to Content Material Post Event
[Choose a Ticket]
Why is this Bootcamp Free when other Conferences charge?

Interactive Learning with Experts shouldn’t be for the privileged few. A little over 5 years ago, we started 365 Saturday to share specialised industry expertise to help you overcome your challenges;

  • Access to the conference and a workshop of your choice.
  • Interactive discussions throughout event
  • Access to content to review after event
[Our Gallery]
What's On?

The day after the conference, continue learning with one of our expert trainers. Places are limited – first come, first served!

They Say
What People Say?

77% of 2018 attendees said the conference was ‘better’ or ‘way better’ than similar events.

skilled speakers
advanced Attendees
coffee breaks
killer afterparty

You have attended the conference but dont stop there, continue learning with our shared content and mentorship being offered by MVPs and Community Ambassadors!