Register Dynamics 365 Bootcamp 2021
Adding Whatsapp+Power Virtual Agent to Omnichannel
We will surf step by step to setup a Whatsapp (featuring Twillio and a Power Virtual Agent Bot) channel for Omnichannel framework App for Customer Service. Finally we will see our channel working online with context vars which make us available to autoidentify a Client, use cases and examples.
Technical Level: 100
Presented By: Franco Martino Gagliardi