Status: Accepted

Customer Data Platform is a hot topic in the world of IT, but what is a CDP and how can it help you Dynamics 365 Customer Insights is Microsoft’s attempt at a CDP, but here is a secret, you don’t need to have a Dynamics 365 app to use it. This session will explain the capabilities of Customer Insights with Audience Insights and Engagement Insights, what built-in Artificial Intelligence is provided and how you can use your own Machine Learning models to enrich your data.

Technical Level: 200

Presented By: Julian Sharp