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Case Study: Automating Help Desk in Financial Services with Teams and Power Platform

Status: Accepted

Help desk workflows in financial services is a far more complex service in some financial services and handled over emails. Streamlining this using Power Automate and Teams Planner provided simplified workflows and provided transparency into the inner workings of various support processes. We are going to discuss a recent implementation for one of our financial services clients.

Technical Level: 100

Presented By: Bhuvan Pasham

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