Status: Accepted

Dynamics 365 Customer Voice is an enterprise feedback management application you can use to easily keep track of the customer metrics that matter the most to your business. With deep integration from the Dynamics 365 line-of-business applications and built on Microsoft Forms, Dynamics 365 Customer Voice adds rich insights by feeding real-time survey data into customer records. Using Power Automate the Customer voice capability can be taken to the next level with automation from a both internal and external perspective

Technical Level: 100

Presented By: Sahan Wijayasekera