Register Dynamics 365 Bootcamp Customer Engagement Summit 2022
End to end customer service with the all in one contact centre
Status: Accepted
Microsoft’s Sree Yegina Shows how to achieve end to end customer service with the all in one contact centre!
Deliver Omnichannel Engagement
Find the best suited agents through intelligent unified routing
Modernise case management & resolution
Leverage data driven processes and analytics
Technical Level: 100
Presented By: Sree Yeggina