Register Customer Self Service Summit
Interact with Omni Channel Agents from Power Portals using PVA
Allow Users to interact with Omni Channel Agents from Power Portals using PVA. Configure Bot and Associate in Power Portals. Enable Omni Channel for Customer Service and digital Messaging. Configure Channel Integration Framework. Enable Channel to receive notifications and live chat between Agents and Bots.
Technical Level: 400
Presented By: Devikumari Krishna