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Microsoft Power Automate: Multi-Level Approvals integrate with Microsoft Dynamic 365 CRM

Status: Accepted

The idea is to Create generic Approval flow using Microsoft Power Automate which is capable to handle multi-level approval process like level 1 of approval or level 3 of approval or level 5 of approval and so on up to Level n. Most interesting part is user can configure Approval Medium. That is When user select Approval Medium field option to Microsoft Outlook then Microsoft Power Automate route the approval process via Microsoft Outlook. Similarly, if user select Approval Medium field option as Microsoft Teams then Microsoft Power Automate route the approval process via Microsoft Teams. To achieve this use case, I have integrated Microsoft Dynamic 365 CRM and Microsoft Power Automate to do wonders!

Technical Level: 200

Presented By: Shanmuga Raja

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