11:00 am 12:00 pm

New Security Architecture for Business Units and AAD in detail
Devikumari Krishna
1:00 pm 2:00 pm

Getting started with Dynamics 365 Omni Channel for Customer Services
Devikumari Krishna
11:00 am 12:00 pm

Setup Data sources for Canvas Apps with Power Automate
Devikumari Krishna
3:00 pm 4:00 pm

Enable Natural Interactions using Azure Cognitive Service and Bot Service Integration with Dynamics 365
Devikumari Krishna
2:00 pm 3:00 pm

Interact with Omni Channel Agents from Power Portals using PVA
Devikumari Krishna