Neil Parkhurst

Microsoft Business Solutions MVP

3:00 pm 4:00 pm

Omnichannel for Customer Service – New voice channel explained

Neil Parkhurst

Session Information

2:00 pm 3:00 pm

Customer Service Data structures and common customizations

Neil Parkhurst

Session Information

6:00 pm 7:00 pm

Introducing Dynamics 365 Customer Service Workspace

Neil Parkhurst

Session Information