Neil Parkhurst

Microsoft Business Solutions MVP

3:00 pm 4:00 pm
Omnichannel for Customer Service – New voice channel explained
Neil Parkhurst
2:00 pm 3:00 pm
Customer Service Data structures and common customizations
Neil Parkhurst
6:00 pm 7:00 pm
Introducing Dynamics 365 Customer Service Workspace
Neil Parkhurst